Traveling for Care
Robust research is underway at many prestigious national cancer centers. This means that
there might be times when, after you have researched progress in treating your illness,
you realize that the best care for your particular type, stage, and grade of cancer is
provided at a major treatment center away from home--perhaps very far from home.
This, of course, adds several layers of complexity to your treatment plans, not the least of
which are financial considerations. Some health insurance policies cover airfare but not
lodging; some pay a per diem to apply to food and lodging, but do not cover airfare; still
others pay only so much per travel mile. Some policies pay nothing for travel and
lodging.
Assess needs and benefits
Your first step should be to verify what travel expenses your health policy will cover,
because this coverage varies greatly.
Next, do some planning. If airfare isn't reimbursed by your health policy, driving might
be an option. Driving may be out of the question, though, if the distance is great, if your
car isn't in such good shape, or if you feel just plain awful. Lodging for family members
who go with you is yet another expense. And who will remain behind? If children
accompany you or a sick sibling, what about their schooling?
Air travel
In many instances, the only practical way to travel to the treatment center of your choice
is by air. There are charitable groups that exist to fly you, free of charge, to distant
treatment centers.
Some of these groups have requirements--for example, that the patient be able to embark
and disembark the plane without airline assistance or that support equipment, if needed,
be manageable without airline intervention.
Each service is described below, but the best starting point if you're pressed for time is
Mercy Medical Airlift's National Patient Air Transport Helpline (NPATH), the only
national toll-free number that can direct patients to the nearest and best air travel resource
for their travel needs: (800) 296-1217.
Mercy Medical Airlift. Mercy Medical Airlift is the coordinating organization for three
sectors of charitable air services in the U.S. They utilize fixed-wing (not helicopter)
aircraft to help financially needy patients go to and from care centers for previously
scheduled evaluation, diagnosis, treatment, and rehabilitation appointments. They do not
provide emergency transport.
The three sectors of aviation involved in MMA are:
- The corporate aviation sector, consisting of 750 corporations who allow cancer and
multiple sclerosis patients to use empty seats on regularly scheduled flights. The
Corporate Angel Network is the focal point for this program. In 1997, 900 patients
were transported. You do not need to demonstrate financial hardship to use CAN;
there is no limit on the number of trips you can make. Cancer patients, their
companion, or bone marrow donors are eligible. Children may be accompanied by
two parents. Patients must be able walk up stairs to board the plane without
assistance, and must be able to fly without any form of life support or medical
assistance. Call (914) 328-1313 for other requirements.
- The private aviation sector, consisting of 4,500 pilots within thirty-two volunteer pilot
organizations across the U.S. who use their own time and aircraft to fly patients free
of charge to care centers. Organizationally, these groups cluster under Air Care
Alliance. In 1997, more than 8,000 patients were transported. You may call ACA at
(888) 662-6794 in the U.S.
- The commercial airline sector. Several commercial airlines offer, at times, special
ticket prices or free tickets to those who need to travel for medical care but cannot
afford full ticket prices. These special offers vary by airline and are not necessarily
ongoing offers.
In addition, Mercy Medical Airlift operates the Patient Assistance Center (PAC); (888)
675-1405), whose programs are:
- The National Patient Air Transport Helpline (NPATH) is, as mentioned earlier, the
only national toll-free number that can direct patients to the nearest and best air travel
resource for their travel needs. Call (800) 296-1217.
- Special-Lift and Child-Lift Programs to assist with transport of those needing care for
pediatric or rare diseases at medical research centers.
- Programs to develop the charitable services of the private air sector, under the
auspices of the Air Care Alliance.
- Programs to encourage and unify charitable ticket use programs among the
commercial airlines.
The Red Cross. For military personnel only, the Red Cross can assist with emergency
travel and communication. Call (202) 728-6400, or their 24-hour line at (202) 728-6401
to find the chapter nearest you or your destination.
Mission Air Transportation Network. This Canadian group uses corporate, government,
or commercial aircraft to fly Canadians who cannot afford air transport but need medical
care. Call (416) 222-6335.
Mission Aviation Fellowship. MAF supports air ambulance services and medical
assistance in 57 countries. Call (909) 794-1151.
Land travel
Fewer organizations exist to help with land travel than for air travel.
American Cancer Society. The ACS regional offices in many cities have networks of
volunteers who can provide transport by car to and from your treatment center. Call your
local office or (800) ACS-2345.
The Leukemia Society of America. For patients with leukemia, lymphoma, Hodgkin's
disease and myeloma, LSA can provide up to $750 in assistance per year for travel and
other services, such as reimbursement for specific, approved drugs, blood transfusions, or
x-rays. Only bills incurred after you have applied to LSA for aid are eligible for
reimbursement. Call (800) 955-4LSA.
Traveler's Aid Society. Traveler's Aid provides emergency travel and lodging for those in
dire financial need. Check local phone books for contact information. For the Traveler's
Aid phone number at your destination, check your public library for phone books for
other major cities.
Lodging
Having the means to pay for travel for care is part of the solution. However, finding
affordable housing remains a barrier to travel for some cancer survivors. Several groups
offer lodging for free or for a nominal fee.
Note that the cost of meals usually will be your responsibility. Facilities such as Hope
Lodge, however, have kitchens you can use to reduce your expenses by avoiding the
higher cost of restaurant meals.
American Cancer Society's Hope Lodge. The American Cancer Society sponsors free
lodging in various cities for cancer patients being treated at nearby hospitals and their
families. Their service is also offered to non-US citizens traveling within the US for
medical care. Lodging is free and is provided on a first-come, first-served basis, so
contact the ACS for the phone number of the Hope Lodge nearest the hospital you'll be
using to verify that space is available. Each Hope Lodge has kitchen and laundry
facilities. Call (800) ACS-2345.
National Association of Hospital Hospitality Houses. NAHHH offers a list of member
hotels who provide reduced rates and special services to patients at nearby hospitals. Call
(301) 961-3094, (317) 883-2226, or (800) 542-9730.
Ronald McDonald Houses. Ronald McDonald Houses, sponsored by the McDonald's
Corporation, offer free lodging to children who must travel for medical care and their
families. Pregnant women considered high-risk pregnancies are also eligible. Financial
need may be a prerequisite for entry at some sites. A nominal fee of ten dollars a night
may also be charged, but this may be waived if financial hardship is demonstrated. Call
(312) 836-7100.
Children's Inn at the National Cancer Institute. The National Cancer Institute offers free
meals and housing for children under age eighteen who are being treated at the NCI.
Lodging might also be available for family members on a case-by-case basis. Both US
and non-US citizens are accommodated. Call (800) 4-CANCER for more information, or
contact:
Peggy Nelson
The Children's Inn
NCI, 7 West Drive,
Bethesda, MD 20814
Phone: (301) 496-5672
For family members who cannot be lodged at the NCI, the American Cancer Society's
Hope Lodge in Baltimore is an alternative, as are nearby hotels who have agreements
with the NCI to offer reduced rates to the families of cancer patients treated at the NCI.
Adult care at the National Cancer Institute. Adult patients who have been treated at the
NCI report that their spouses were allowed to stay overnight in the patient's room. You
should verify this with the NCI and with the nurses on the floor.
Hospital-hotel agreements. Many hospitals have agreements with nearby hotels for
reduced rates for patients and families. Contact the hospital's social worker or the
admitting desk in advance of traveling for such information.
Hospital outpatient facilities. Some major cancer centers, such as Johns Hopkins in
Baltimore, have outpatient lodging run by the institution for those requiring long-term
follow-up care, such as that following bone marrow transplantation. Discuss these
resources with the hospital admitting staff before you travel. The cost of you and your
family staying in such hospital-run facilities may be covered by your insurance policy.
Travel insurance with medical features
Your health insurance might not cover out-of-state emergency medical care, so before
you travel for pleasure, you should verify your health policy's coverage. If it's restrictive,
consider getting travel insurance that covers emergency medical care. This ensures that if
you take a vacation out of state and need, for instance, to get a transfusion or other
emergency care while you're away, you'll have coverage to do so.
Here's a partial list of companies that offer such coverage, although this list does not
imply recommendation or endorsement:
- Travel Assistance International: (800) 821-2828
- Medex: (888) MEDEX-00
- Travel Emergency Assistance (TEA): (281) 364-7726
Organizations that help with travel plans
Several groups can help you organize your travel plans for the least expense and worry.
The Leukemia Society of America. The Leukemia Society of America, described above in
the section "Land travel" can help with travel arrangements. Call (800) 955-4LSA.
Candlelighters. The Candlelighter Childhood Cancer Foundation can offer much
practical and instrumental help with travel and lodging plans. In the US, call (301) 657-
8401 or (800) 366-CCCF. In Canada, call (800) 363-1062.
The National Children's Cancer Society, Inc. This independent national organization can
provide financial assistance for various needs. Call (800) 5-FAMILY.
Schooling
Some treatment centers, such as the Fred Hutchinson Cancer Center in Seattle, offer on-site schooling for sick children and their siblings. Contact the cancer center you're
planning to use to see if they accommodate children who travel for care or who
accompany others.
Your child's school, of course, might be willing to design a lesson plan that you can
oversee to continue schooling your children who must travel.
Canadian assistance
This section describes Canadian services, some of which also are discussed elsewhere in
this fact sheet.
- The British Columbia Medical Services Plan coordinates sharing travel expenses with
commercial transportation firms such as airlines and ferries. Your doctor must fill out
a Travel Assistance form. Call (800) 661-2668 or (250) 387-8277.
- The Mission Air Transportation Network uses corporate, government, or commercial
aircraft to fly those who cannot afford air transport, but need medical care. Call (416)
222-6335.
- The Canadian Cancer Society offers various forms of assistance. Call (604) 872-4400
or (416) 961-7223.
Canadian Cancer Society resource numbers by province:
- Alberta: (403) 228-4487
- Manitoba: (204) 774-7483
- New Brunswick: (506) 634-6272
- Newfoundland and Labrador: (709) 753-6520
- Nova Scotia: (902) 423-6183
- Ontario: (416) 488-5400
- Prince Edward Island: (902) 566-4007
- Quebec: (514) 255-5151
- Saskatchewan: (306) 757-4260
This fact sheet was adapted from Non-Hodgkin's Lymphoma: Making Sense of Diagnosis,
Treatment, and Options, by Lorraine Johnston, © 2001 by Patient-Centered Guides. For
more information, call (800) 998-9938 or see www.patientcenters.com.